Understand how we comply with the guidelines of the General Data Protection Law (LGPD), to improve your experience using our online services while ensuring your security and privacy.
Data storage
According to Brazil's General Data Protection Law (LGPD), you have the right to access, correct, port, delete or confirm that we process your data. This Privacy Policy provides information about how and why we collect, store and eventually share some of your data with third parties.
Collected data
Our website uses cookies, like almost all websites, to provide you with the best possible experience. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us to:
- Provide a website that works as you would expect;
- Prevent you from having to start a new session each time you visit the website;
- Remember your settings during and between visits;
- Improve website speed and security;
- Allow you to share pages on social networks, such as Facebook and Instagram;
- Continuously improve our website to optimize your experience.
We do not use cookies to:
- Obtain any personally identifiable and/or sensitive information without your express authorization;
- Pass your data to advertising networks;
- Pass on your personally identifiable data to third parties;
- Pay sales commissions.
Permission to Use Cookies
If your browser settings are adjusted to accept cookies, and you continue to use our website, we assume that you have no problem with the use of cookies. On the other hand, if you wish to delete or not use cookies from our website, you can do so by adjusting the settings on your internet browser. However, this may cause our website to not function as it should.
Our Cookies
We use cookies to make our website work well, for example:
- Determine whether you are connected or not;
- Remember if you have already answered some data, so that you do not need to fill in your data more than once.
There is no way to avoid the use of these cookies other than by not using the website.
Cookies for Anonymous Visitors
We use cookies to collect visitor statistics, such as how many people have visited our website, what type of technology they use, how long they spend on the website, what they look at, etc. This information helps us to carry out our project of continuous improvement of the website.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the website’s features. The information generated by the cookies about your use of the website – including your IP address – will be transmitted to and stored by Google on servers in the United States.
Google will use this collection of information for the purpose of evaluating your use of the website, compiling reports on user activity and providing other services relating to website activity and internet usage. Google may transfer this information to third parties if required to do so by law. Google will not associate your IP address with any other data held by Google.
If you wish, you can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
How to Disable Cookies
You can usually turn off cookies by adjusting your internet browser. However, doing so may limit the functionality of many websites. – including the grandha.com.br –, as cookies make up an important part of most modern websites. For more information about cookies, visit allaboutcookies.org
Forms Completed on the Website
Throughout our website, we have some contact forms designed for different purposes. In different situations, we may request name, email, telephone number and current and future desired hair characteristics, used to respond to the contact made by the website user who, of their own free will, made the contact and agreed to provide the information; CNPJ – legal entity –, location and nature of professional activity, especially for those users who fill out forms with questions about where to find our products for resale or for candidates for distribution positions throughout the national territory.
Eventually, data such as name, email, telephone number and hair characteristics may be passed on to distribution partners and representatives only for the purpose of resolving queries or providing customer service. We do not sell our users' data under any circumstances.
Contact
If you have any questions or would like to access or delete any relevant personal information, please contact [email protected].